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Product Catalog: Answering Service:

Voicemail is great, but is it the first thing you want customers to hear?

How do you keep the "warm and fuzzy" personal contact with your customers, without adding additional staff?

Champaign Telephone Company's Call Center offers solutions that allow for the best of both worlds...the human touch for your customers, AND a world of technological innovations and possibilities for your business, starting at less than $1 per day!

Champaign Telephone Company's Call Center offers clients 24-hour per day, 365 days a year coverage for all their needs.  We serve as your full-time or after-hours receptionist, emergency dispatch for service calls, appointment scheduler, message center, order entry and more.....


Call Terry at 217-531-4000 or send an email.

        

                                                                          



                                                                         CALL CENTER RATES
Monthly Package Rate Operator Minutes Included Additional Per-Minute Charge
$34.90
15
$2.00
$50.20
30
1.25¢
$70.90
60
85¢
$93.85
120
80¢
$126.60
200
75¢
$217.15
400
65¢
$351.40
750
50¢



MESSAGE DELIVERY OPTIONS

Voice Mail
Voice mail message retrieval is included in all Call Center packages. You may choose "voice mail only" at the following rates:

Voicemail $14.95/month
Additional Voicemail Boxes  $5.00/month
E-Mail Delivery of Voice Mails  $9.95/month
Message Notification  $5.00/month
Wake-Up Service (unlimited)  $9.95/month


Message delivery via Fax
We will send your messages via fax each time we receive one, or at times you specify.
$9.95/month for unlimited faxes.



Message delivery via E-Mail
Receive each message as a text email, or receive your voicemail messages as an attachment on your email that you can play back on your PC! (PC must be equipped with sound card and speakers)
$9.95/month for unlimited e-mails.



Message delivery via Text Messaging
Receive each message via your cell phone or pager, as a text-message.
$9.95/month for unlimited text-messages.


Rates are subject to change without advance notice. Please call 217-531-4000 or email for current pricing.